NOTICE TO OUR EUROPEAN CUSTOMERS
From 1st July 2021, new EU VAT rules have been introduced. As a result we have set up a temporary EU shipping site to cater for European orders and subscriptions.
Click here to visit our European Store »
We can still process European orders through this website but note that shipping will be slow and you may have to pay a customs fee to release your shipment.
We aim to dispatch magazines every day, with expected delivery times varying based on your location. Please use the following as a guide:
UK: 2-3 days // Europe: 7-14 days // ROW: 10-21 days
What to do if your magazine doesn’t arrive?
If your magazine still hasn’t arrived after the above timescales please drop us an email to firstname.lastname@example.org with your name and order number. As advised by the Royal Mail, we may ask customers from outside the UK to leave up to 21 days before we re-dispatch an order.
Brexit and Covid
We have experienced extended delays during COVID-19 peaks and through the Brexit transition period. Please bear with us and the distributors as we’re all doing the best we can.